This is crap…it’s truly dreadful. This headline doesn’t tell me anything. I don’t want to read such a piece of shit.” Tony Sutton, the in-house design consultant for Thomson Newspapers Corp., is critiquing the prototype of a new Sunday edition of The Daily Mercury of Guelph, Ontario. He’s standing in his office on the 24th… Continue reading The Drive for Quality at Thomson Newspapers
Category: Summer 1992
On Being Fired
It was mid-May of 1991 and I was fresh off the plane from Vancouver, sitting in a Queen Street West restaurant eating Thai noodles with Globe and Mail editors John Cruickshank and Phil Jackman and explaining the cognitive indignities I had planned for their readers in the coming year. After nearly a year as the… Continue reading On Being Fired
Days and Nights on the Kid Shift
It’s seven o’clock on a frigid November morning, and Toronto Star feature writer Patricia Orwen is scurrying about her small Etobicoke home as though she were working against a deadline in the newsroom. She enters the kitchen with her two daughters in tow and begins to make coffee from a pan of water on the… Continue reading Days and Nights on the Kid Shift
Ethics R Us
As this decade began, the trend watchers in the media predicted that it would bring a return to traditional moral values: the unscrupulous eighties would give way to the ethical nineties. Though I hate to give them credit-why does every 10-year period have to be tied up in a fashionable package and labeled like a… Continue reading Ethics R Us
On Being Chilled
A few hundred years ago, during a night of drunken carousing, young gentlemen would argue, like men everywhere, about women and money. But instead of simply punching an opponent in the nose, a gentleman would thwack him across the face with his glove, crying: “You cad, sir! ” The cad would stagger to his feet… Continue reading On Being Chilled